"They were receptive to our feedback and consistently implemented updates and enhancements to meet our evolving needs."
Acropolium developed a hotel PMS for an outsourcing firm's end client. They designed the software's UI/UX, incorporated advanced analytics, and integrated a real-time data synchronization feature.
"They were receptive to our feedback and consistently implemented updates and enhancements to meet our evolving needs."
The client submitted this review online.
Please describe your company and position.
I am the Department Manager of Synergy Partners Platform.
Describe what your company does in a single sentence.
Synergy Platform connects IT companies with relevant specialists and projects through a partner network, bridging the gap between IT needs and available expertise.
What specific goals or objectives did you hire Acropolium to accomplish?
Our partnership with Acropolium to develop our Hotel Property Management System (PMS) has enhanced our operations and guest experience. From a technical standpoint, the expertise and proficiency of their development team were evident throughout the collaboration. The PMS they designed is built on robust and scalable technology, leveraging a modern tech stack that includes:Â
This architecture ensured the system's stability, high performance, and ability to integrate with our existing systems seamlessly.
How did you find Acropolium?
Online Search
Why did you select Acropolium over others?
How many teammates from Acropolium were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
One of the standout features of the PMS is its real-time data synchronization, which has significantly improved our ability to manage room reservations, housekeeping schedules, and guest check-ins and check-outs. The system's user-friendly interface, developed with a responsive design, ensures that our staff can efficiently use it on various devices, including tablets and mobile phones.Â
Additionally, Acropolium incorporated advanced analytics and reporting capabilities into the PMS. This has enabled us to gain valuable insights into occupancy rates, revenue trends, and guest preferences, helping us make data-driven decisions to maximize profitability. While the partnership focused on technical aspects, it's worth noting that the PMS has had a measurable positive impact on our business.Â
Our occupancy rates have increased, and guest satisfaction scores have improved significantly. The system's reliability and security have also ensured the safety of guest data, complying with industry standards and regulations.
What were the measurable outcomes from the project that demonstrate progress or success?
The custom PMS software development project has delivered tangible and measurable outcomes that demonstrate its success:
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Throughout the partnership, Acropolium maintained excellent communication and responsiveness. They were receptive to our feedback and consistently implemented updates and enhancements to meet our evolving needs. Their commitment to project timelines and cost control has been a significant asset throughout our collaboration.Â
In terms of project management and communication tools, we have established an effective workflow using a combination of Jira, Click Up, Zoom, and email. These tools have played a crucial role in facilitating seamless communication, tracking progress, and ensuring that all project stakeholders are on the same page.Â
Jira and Click Up have proven instrumental in task management and project tracking, while Zoom has facilitated real-time discussions and meetings. Email, of course, remains a versatile and essential communication tool for documentation and correspondence.
What was your primary form of communication with Acropolium?
What did you find most impressive or unique about this company?
What truly impressed me about this company was their extraordinary adaptability and commitment to tailoring their services precisely to our unique requirements, all while diligently adhering to tight project timelines. It's not every day that you encounter a partner who can seamlessly combine a customer-centric approach with a rock-solid project management skill set, consistently delivering top-notch results right on schedule.Â
From the very outset, it was evident that this company had a deep understanding of our needs. They took the time to thoroughly grasp the intricacies of our project, and they approached it with a level of flexibility that made us feel like their top priority. They didn't just provide a one-size-fits-all solution; instead, they meticulously customized their services to align perfectly with our specific goals and objectives.
Are there any areas for improvement or something Acropolium could have done differently?
There are no areas for improvement or anything Acropolium could have done differently in this regard.
"The timezone in which they operated was very helpful as they nicely complemented the in-house team."
Acropolium built a large scale microservices architecture for an IT company. The team used Node.js during development, and they worked together with the client's in-house development team.
"The timezone in which they operated was very helpful as they nicely complemented the in-house team."
Acropolium was instrumental in the company's efforts of meeting its key deliverables. Their engineers were skilled and fast, and largely contributed to the project's success. Overall, it was a successful partnership.
The client submitted this review online.
Please describe your company and your position there.
I was the Engineering Manager of a company that build large scale services' middleware.
For what projects/services did your company hire Acropolium, and what were your goals?
We leveraged the skills of Acropolium for building a large scale microservices architecture using the node.js platform.
How did you select Acropolium and what were the deciding factors?
Beyond scope.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The node.js team at Acropolium joined the in house dev team to work on a lot of core and integration layer deliverables. The timezone in which they operated was very helpful as they nicely complemented the in-house team.
How many people from the vendor's team worked with you, and what were their positions?
1 sr engineer leading the team, 2 sr engineers and 5 engineers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
They helped us boost key deliverables' time to market right from the get go.
Describe their project management style, including communication tools and timelines.
Beyond scope
What did you find most impressive or unique about this company?
A very humble, skilled team of engineers who can upskill fast and deliver.
Are there any areas for improvement or something they could have done differently?
Keep doing what your'e doing.
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"We maintain a very trustful collaboration with openness and transparency."
Acropolium provides ongoing development nearshore outsourcing services for an IT company. The team has skilled personnel in the field of marketing and business development, technology development, and more.
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"We maintain a very trustful collaboration with openness and transparency."
So far, Acropolium has been providing a satisfactory engagement. They have been trustworthy and reliable. In addition, their collaborative and structured project management process has been key to the client's continued success.
The client submitted this review online.
Please describe your company and your position there.
I am the managing partner of a comprehensive nearshore and offshore software development network.
For what projects/services did your company hire Acropolium, and what were your goals?
We are collaborating with Acropolium in business development and software developments as a reliable partner within our nearshore network.
How did you select Acropolium and what were the deciding factors?
Acropolium has great competences and very skilled software developers as well as the capacity and broad range of technology skills to professionally serve multiple clients at the same time to be a very reliable partner within our nearshore network.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We closely collaborate in marketing and business development, technology and software development for our common clients.
How many people from the vendor's team worked with you, and what were their positions?
We closely collaborate with Acropolium management, second level management as well as with the technology teams.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Common clients are the proof of our very trustful and reliable collaboration.
Describe their project management style, including communication tools and timelines.
Collaborative and structured customer and project management are key to success to our common clients.
What did you find most impressive or unique about this company?
We maintain a very trustful collaboration with openness and transparancy.
Are there any areas for improvement or something they could have done differently?
I can only say, that Acropolium and their employees are very professional at all levels of the company.
Acropolium helped the end client boost employee productivity by 30%, increase revenue YoY by 15%, and improve their occupancy rate during the off-peak season by 25%. They also enabled the end client to reduce wait times by 20%, operational costs by 10%, and manual errors in reservations by 90%.