"The team replies fast and works in an organized manner, and they have a lot of talented animators."
An educational technology company has hired webdew to create animated videos featuring various courses. The videos are expected to be easy to understand and visually appealing.
"The team replies fast and works in an organized manner, and they have a lot of talented animators."
The client submitted this review online.
Please describe your company and your position there.
I'm the Content Creation Manager at Guide Education, and I'm in charge of liaising with webdew when it comes to creating videos for our different courses. We are an EdTech company that creates educational videos usually for teachers in the UK.
For what projects/services did your company hire webdew, and what were your goals?
We hired Webdew to create great and easy-to-understand videos for our various courses.
How did you select this vendor and what were the deciding factors?
When I started working at Guide Education in May 2021, Webdew had already been working with them for some months.
Describe the video(s) and the process in detail, including the project steps and all stages of production.
Everyone at webdew is very helpful, and we've had quite a good flow when it comes to giving and getting feedback using the Monday board.
Who did you work with and what was the feedback process like?
I've been working mostly with Sandeep from Webdew, and we've had quite a good flow when it comes to giving and getting feedback using Monday board.
Can you share any outcomes from the project that demonstrate progress or success?
When I first started at Guide, there were a couple of problems with Webdew, but after some online meetings and correspondence, we were able to address those issues, and they have shown great improvement since then.
Describe their project management style, including communication tools and timeliness.
The team replies fast and works in an organized manner, and they have a lot of talented animators.
What did you find most impressive or unique about this company?
They reply ASAP, and they are very organized. They also have a lot of talented animators.
Are there any areas for improvement or something they could have done differently?
The animators should not take things literally when using graphics. Also, they should really research first before using an image of a person they've googled because they sometimes don't match whoever should be put in the video.
"Our clients absolutely loved the final animation, and so did we."
webdew is tasked with presenting an animated video for an agricultural company. They were found on UpWork and were hired for their skills and expertise.
"Our clients absolutely loved the final animation, and so did we."
webdew's end clients loved the final draft. They typically checked in with the client for progress. The vendor took their time to craft each element of their output. Although it would have been better to discuss the project face to face, the client understood why it wasn't possible.
The client submitted this review online.
Please describe your company and your position there.
I'm a social media marketing manager for businesses in the Australian Agriculture industry.
For what projects/services did your company hire webdew, and what were your goals?
We hired Chehak from webdew with the goal of presenting an animation to a client that they would be happy to represent their new product launch with, and we needed somebody with vision, autonomy and an attention to detail.
How did you select this vendor and what were the deciding factors?
We found Chehak from webdew and hired her on the Upwork platform, and her skills and experience, as well as excellent communication were what set her apart from other candidates.
Describe the video(s) and the process in detail, including the project steps and all stages of production.
We delivered a script, a voiceover and an animation brief to Chehak, and then she came back with a storyboard, which we went through the process of refining. After this, the animation was delivered and further amendments were made.
Who did you work with and what was the feedback process like?
We worked with Chehak Wadhwa, and she was fantastic. Very communicative, great at following up and always very polite. Incredibly receptive to feedback with a quick turnaround time.
Can you share any outcomes from the project that demonstrate progress or success?
Our clients absolutely loved the final animation, and so did we. We plan to work with Chehak on future animation projects.
Describe their project management style, including communication tools and timeliness.
Chehak frequently (but not too frequently) checks in with us to see how we're going, even when we're really busy, and is really polite about asking us to give her feedback. She communicates exclusively through Upwork, and delivers milestones ahead of schedule.
What did you find most impressive or unique about this company?
Chehak took the time to craft individual design elements, drawing from inspiration that we shared with her, and even went to the extent to help us splice audio files for the animation voiceover. She truly went above and beyond with this project.
Are there any areas for improvement or something they could have done differently?
It would have been nice to have a video chat to discuss the project face to face, however I understand that that isn't always possible.
"Whenever we need help with an old or new project, they are always ready to support us."
A social enterprise has partnered with webdew to help them convert several English videos into Hindi. The team had been hired based on their past projects and skillset.
"Whenever we need help with an old or new project, they are always ready to support us."
It has been a successful project so far. webdew works efficiently, allowing them to consistently meet deadlines and produce outputs that fit the client's needs. Furthermore, they continue to provide 24/7 support to avoid any unnecessary delays.
The client submitted this review online.
Please describe your company and your position there.
I work as a content operations executive at Waybeyond Media Pvt Ltd.
For what projects/services did your company hire webdew, and what were your goals?
We hired Webdew for the Hindi edits of our videos.
How did you select this vendor and what were the deciding factors?
We selected webdew on the basis of the past projects and skill parameters that were needed for our projects.
Describe the video(s) and the process in detail, including the project steps and all stages of production.
We have a ready set of English videos with us and hence we want to convert them into Hindi. Hence we provide the ready converted Hindi script and videos files to webdew.
Who did you work with and what was the feedback process like?
We worked with Chehak from webdew and the process is very simple and easy to follow.
Can you share any outcomes from the project that demonstrate progress or success?
We have a 100% success ratio with projects that we do with Webdew and it continues to be the same.
Describe their project management style, including communication tools and timeliness.
We have a simple guidline and deadlines and hence our first set of communications were good enough to be followed on a long term basis.
What did you find most impressive or unique about this company?
We found that webdew delivers the project on time. Whenever we need help with an old or new project, they are always ready to support us.
Are there any areas for improvement or something they could have done differently?
We believe as of now all is well, maybe in future, we can come up with some points which they need to improve on.
"I thought Chehak did an amazing job."
webdew produced an introductory video for an online yoga and fitness studio. The video was expected to be engaging, fun, and catchy.
"I thought Chehak did an amazing job."
Internal and external stakeholders had nothing but positive comments about the intro video, describing it as motivational and exciting. Despite the difference in time zones, webdew established clear and consistent communication. They listened well, worked fast, and delivered in a timely manner.
The client submitted this review online.
Please describe your company and your position there.
I am the owner of RLG Fitness, an online yoga and fitness studio.
For what projects/services did your company hire webdew, and what were your goals?
I hired webdew to create an intro video for my online videos. I wanted something different than what I previously had. Something fun and catchy.
How did you select this vendor and what were the deciding factors?
I really wanted to support another woman's business, since my business is a female owned company as well. I looked at her portfolio and was confident she could deliver me the type of video I was looking for based on her past work.
Describe the video(s) and the process in detail, including the project steps and all stages of production.
I sent video clips that I wanted to use and a general idea of what I was looking for. I gave her some creative freedom when it came to the style of the video!
Who did you work with and what was the feedback process like?
Even though we were on completely different time zones, the communication with Chehak was great. She listened to my feedback and edited the video to make sure it was exactly what I wanted.
Can you share any outcomes from the project that demonstrate progress or success?
All my clients who have seen the video, love the new intro! They said it excites and motivates them to start their workout.
Describe their project management style, including communication tools and timeliness.
Very easy to communicate with and provided frequent updates.
What did you find most impressive or unique about this company?
She listened to what I wanted, but also put her own flair on it! She also delivered the video to me very quickly.
Are there any areas for improvement or something they could have done differently?
I thought Chehak did an amazing job.
"I’m pleased with their work, and I’m looking forward to continuing working with them."
A design company hired webdew to provide a 2D animation video. They're creating animated 10–15 second long clips for an alcoholic beverage, starting with the client's illustrations showing the distillation process.
"I’m pleased with their work, and I’m looking forward to continuing working with them."
The quality of webdew's work is ensuring the project's success. Their excellent communication and responsiveness have been key to the advance of the partnership. The client also praised the attentive approach in quickly meeting any requests that arise throughout the engagement.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the creative director of a design company.
What challenge were you trying to address with webdew?
We needed someone who could do 2D animation for a website.
What was the scope of their involvement?
webdew’s work is for an alcohol business that wanted to describe the manufacturing process of their product using animation. They showed the different steps of their distillation process, and we’re producing several videos that show every phase of it. I provide webdew with illustrations, and they animate them into 10–15 second clips.
What is the team composition?
I work with Chehak (Co-Founder), who is our only point of contact.
How did you come to work with webdew?
I found them on Upwork, and I chose them after the interview process because we were impressed with their services.
How much have you invested with them?
We’ve spent less than $5,000 with them so far.
What is the status of this engagement?
We started working together in July 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
I measure the success of their work by the quality of the animation, their communication skills, and their deadline accomplishment.
How did webdew perform from a project management standpoint?
It’s been excellent; they meet all the deadlines we set and are always communicative about every aspect of the project. We’ve never had any problems with responsiveness, even though there’s a time difference; they’re always online and answer any inquiries immediately.Â
Regarding communication and tools, we use Upwork and Frame.io, which help keep track of the project updates.
What did you find most impressive about them?
Their level of communication and prompt attention to our requests are outstanding. The quality of their work is also excellent, and we’re impressed by it.
Are there any areas they could improve?
I don’t think there’s anything they can improve on — I’m pleased with their work, and I’m looking forward to continuing working with them.
Any advice for potential customers?
Be as descriptive and transparent as possible with your requirements. Ensure that you provide a detailed brief with helpful visual references like images and videos.
In spite of early misunderstandings, webdew has been able to meet the client's expectations through their exceptional animation skills. They've done a great job in keeping things on track and organized, ensuring all deadlines are followed. The team also responds to questions and requests quickly.