"...this is most impressive part: we got what we wanted without any excuses."
webdew created two videos: an explainer video and a marketing video. Before media production, they crafted storyboards.
"...this is most impressive part: we got what we wanted without any excuses."
The client submitted this review online.
Please describe your company and your position there.
Mr. Samir Jhaveri Founder and CEO of XcellHost. XcellHost provides customized managed hosting solutions & innovative cloud services and to companies with a critical internet component. XcellHost operated as a Virtual Datacenters collocated within various world-class datacenter facilities in various countries across the world. XcellHost Cloud Infrastructure provides a flexible, scalable, secure and reliable & high availability hosting solution to satisfy a wide range of online business. Our scalable Cloud Hosting Infrastructure + Architecture support is what differentiates our services from competition.
For what projects/services did your company hire webdew?
Info-graphics , Videos of XcellHost products & services
What were your goals for this project?
we hoped to see an increase in traffic to our website, We intended to use video's on our websites pages as well as our social media channels
How did you select this vendor?
From RackNap
Describe the video(s) and the process in detail.
Once we selected Webdew, First they to get to know our product & the goals of the videos, then we collaborated on our storyboard.The end-product is a set of two videos, and explainer video & marketing video for social media.
What was your vendors' project management or feedback process?
They provided 2 person & one animator for the work, we worked together throughout the planning stages of the video, after making the videos we received many rough drafts which we were able to offer feedback.
Can you share any outcomes from the project that demonstrate progress or success?
Within 2 months after we launched the videos , we get know that there is 70% increase in overall traffic & the video's has been shared on social media and we also receive good feedback from our customers.
How effective was the workflow between your team and theirs?
workflow is smooth between teams
What did you find most impressive about this company?
We got thing as per our requirements, there were no compromises in customer satisfaction, and this is most impressive part: we got what we wanted without any excuses.
Are there any areas for improvement?
everything is done on time we were satisfied with their work every step of the way.
"They came with options for various decisions."
Webdew produced an animated explainer video for an education analytics product. The team used a provided script as a starting point to parse out the storyboard. Then, they did the audio and animated the logo.
"They came with options for various decisions."
Webdew stuck to the project schedule, delivering on agreed milestones reliably. While they could have been more liberal in interpreting some of the video feedback, their industry insights helped shape various decisions about the project direction.
The client submitted this review online.
Please describe your company and your position there.
I am the Director - Sales & Strategy in our startup that is aimed at providing data analytics solutions to schools and help with providing detailed assessments about a student to the parents.
For what projects/services did your company hire Webdew?
We had a requirement for an animated explainer video of a particular product of ours that Webdew helped in making for us.
What were your goals for this project?
The video was to explain our product in an easy to follow, eye-catchy manner. The animation had to look professionally done and well made for the users and customers of our product.
How did you select this vendor?
We'd posted our requirement on a portal for freelancers/agencies. From about 15+ competitive bids - in terms of pricing and quality of past work, we narrowed down to a few, and on subsequent discussion and understanding displayed by them, chose to go with Webdew.
Describe the video(s) and the process in detail.
Once we finalised on Webdew, we explained about our company, our product, and what we wanted to achieve out of the explainer video. We had a script from earlier that required some modifications. Webdew got back to us with storyboards and worked on a few revisions as per the feedback.
Once the storyboard was done, they helped choose an audio, as well as made a logo animation for us. There were a few iterations in the final video that they patiently got back to us with.
What was your vendors' project management or feedback process?
We had a single point contact with Webdew who was pro-active in understanding our requirements and working on incorporating our feedback. She was available through the period for the feedback.
Can you share any outcomes from the project that demonstrate progress or success?
Not yet.
How effective was the workflow between your team and theirs?
The workflow was smooth - we didn't have to rely on any external project management tool but in general, they were available and sticking to the intermediate deadlines and milestones from their end as much as possible.
What did you find most impressive about this company?
They came with options for various decisions.
Are there any areas for improvement?
At times the feedback could've been implemented a bit more creatively instead of following 'exactly' to the letter.
“Even their first draft exceeded our expectations by a huge amount.”
Webdew produced a product explainer video for an educational AI company. Internal stakeholders provided a rough draft of the video they wanted, including text, and Webdew did everything else.
“Even their first draft exceeded our expectations by a huge amount.”
The video has garnered positive feedback and proven very useful to internal stakeholders, who use it in presentations and show it to clients and new hires. Responsive and creative, Webdew satisfied the requirements by the first draft. They worked at a quick pace.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the project manager of an educational AI company. We work closely with colleges and schools. I was one of the company’s first employees.
What challenge were you trying to address with Webdew?
We wanted to build an explainer video for our product.
What was the scope of their involvement?
Webdew made an explainer video for us. We gave them a rough draft of what we wanted in the video, including the text. They came up with everything else.
What is the team composition?
We were in touch with one of their leads. I don’t know how many members were involved in our video.
How did you come to work with Webdew?
One of our co-founders found them online. He got in touch with them after seeing their previous work.
What is the status of this engagement?
The project took place in April 2018.
What evidence can you share that demonstrates the impact of the engagement?
We’ve used the video with our clients and new hires. We use it in a lot of presentations. We’ve gotten really good feedback on the video.
How did Webdew perform from a project management standpoint?
Webdew was very responsive. We communicated mostly through email.
What did you find most impressive about them?
Even their first draft exceeded our expectations by a huge amount. They got most of the idea and what we wanted in that first draft. They were very creative.
Are there any areas they could improve?
No, we were really happy with what we got from them.
Do you have any advice for potential customers?
If you want something specific, such as color schemes, be very clear about it from the beginning.
"They offer affirmative gestures in terms of revisions."
Webdew produced a video for an outsourcing company. The video illustrates the end-to-end experience of the company from a client's perspective.
"They offer affirmative gestures in terms of revisions."
The video gave clients a greater understanding of the business model. Webdew created a seamless workflow through effective communication and collaboration. The team is hard-working, creating quality results in a timely fashion.
The client submitted this review online.
Please describe your company and your position there.
I am Diat. I am from Remote Office. We work to recruit, engage, manage offshore teams tailored for customized business requirements at a low cost. We have a database of refined talent pool who are available for on-boarding & we provide professional/technical infrastructure to all employees to make sure the best possible result out of an employment.
For what projects/services did your company hire Webdew?
I communicated for Video production as we were in need to launch the brand as an extension of the mother brand.
What were your goals for this project?
To launch an extension of the company I work with.
How did you select this vendor?
I got to talk to Chehak via upwork.
Describe the video(s) and the process in detail.
The video describes the entire process of how we cater requirement from client to how we serve them. Pretty much extracts/illustrates the end-to-end experience from a client's perspective
What was your vendors' project management or feedback process?
I had 2 revisions and got everything executed perfectly. Used google drive to share feedbacks.
Can you share any outcomes from the project that demonstrate progress or success?
Client admiration and proper transfer of knowledge in less than 3 minutes would be the accomplishment of the video that has been produced.
How effective was the workflow between your team and theirs?
My team didn't work for it. I worked with the project myself and the workflow seemed seamless and less complicated.
What did you find most impressive about this company?
They offer affirmative gestures in terms of revisions.
Are there any areas for improvement?
I find them great.
"The workflow has been easy, and we’ve had no problems."
Webdew produces designs for a website, including blog post images and infographics.
"The workflow has been easy, and we’ve had no problems."
The engagement has generated positive results. Webdew consistently produces designs quickly. They are accountable workers, especially when it comes to resolving errors.
The client submitted this review online.
Please describe your company and your position there.
I'm the founder and CEO of Calendar.com
For what projects/services did your company hire Webdew?
We hired Webdew for design work, graphics and banners for our website. They designed 95% of all of our on site graphics. They have been amazing over the years. Previous to this startup I worked with them at another startup. Both were great experiences..
What were your goals for this project?
Crank out the number of images we had on our website for blog posts. They created over 3000 of them and are still creating hundreds every months.
How did you select this vendor?
I was friend of a customer of theirs. He referred them over. Been working with them ever since.
Describe the project in detail.
Design work, creating blog post images, infographics, etc.
What was the team composition?
I have a team manager and they handle everything.
Can you share any outcomes from the project that demonstrate progress or success?
Positive
How effective was the workflow between your team and theirs?
The workflow has been easy, and we’ve had no problems. I give them what I want and it's done a day or two later.
What did you find most impressive about this company?
Turn around time. If they get something wrong, they fix the problem.
Are there any areas for improvement?
None at the moment.
In two months, there was a 70% increase in website traffic. Viewers have offered positive feedback and engaged with the content on social media. All tasks were accomplished on time due to webdew's focus on customer satisfaction.