"Their UI/UX design capabilities were impressive."
An ERP solution company hired Hidden Brains InfoTech for website development and blog writing services. They handled user persona mapping, designed the website UI, and tested the website to ensure it was bug-free.
"Their UI/UX design capabilities were impressive."
The client submitted this review online.
Please describe your company and position.
I am the ICT Project Manager of Blink Ecosystem
Describe what your company does in a single sentence.
Blink provides a one-stop ERP solution based on SaaS mode to the different enterprises operating in the solar market in Australia
What specific goals or objectives did you hire Hidden Brains InfoTech to accomplish?
How did you find Hidden Brains InfoTech?
Referral
Why did you select Hidden Brains InfoTech over others?
How many teammates from Hidden Brains InfoTech were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Development of Blink website. User persona mapping and user interface design for the blog section and development for the same. Comprehensive testing of the whole website to ensure it is bug-free and highly optimized.
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Hidden Brains demonstrated exceptional expertise in comprehending our complex project requirements and effectively collaborated with our team throughout the development process. Their project management skills were commendable, ensuring that each milestone was delivered within the prescribed timeline without any follow-up required from our end.
What was your primary form of communication with Hidden Brains InfoTech?
What did you find most impressive or unique about this company?
Their UI/UX design capabilities were impressive, with their team providing valuable insights and suggestions for enhancing the user experience of our website. The meticulous testing process undertaken by Hidden Brains' QA team ensured that our website was bug-free and ready to go live.
Are there any areas for improvement or something Hidden Brains InfoTech could have done differently?
Overall, Hidden Brains proved to be an outstanding custom software development company, delivering exceptional services and demonstrating their commitment to delivering quality results. We highly recommend them to anyone looking for a reliable and professional development partner.
"They have been highly responsive and attentive to all my needs."
Hidden Brains InfoTech has developed a dance event booking platform that allows users to search, filter, and book events and instructors. They now provide ongoing support and maintenance.
"They have been highly responsive and attentive to all my needs."
Thanks to Hidden Brains InfoTech, the client has seen positive results with the registered users, projects, and user metrics. The team has led excellent project management and responded efficiently via virtual meetings and emails. Their commitment to timely delivery is commendable.
The client submitted this review online.
Please describe your company and position.
I am the FOUNDER MANAGER of SHORUK OU
Describe what your company does in a single sentence.
Guuruume is the first app of its kind to allow dancers in the latin dance community to search, filter, and book latin dance events and instructors worldwide, while providing instructors and event organizers a unified platform to market and sell to dancers.
What specific goals or objectives did you hire Hidden Brains InfoTech to accomplish?
How did you find Hidden Brains InfoTech?
Referral
Why did you select Hidden Brains InfoTech over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
The key deliverables from the entire project included a functional and user-friendly platform that meets the needs of individuals and dance communities worldwide, enabling them to connect and participate in various dance projects, events, and performances, while providing a unified platform for dance instructos and organizers to market and meet sales needs.
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project management at HiddenBrains is very impressive and skillful. From the initial consultation to the final delivery, they have been highly responsive and attentive to all my needs. Their project management expertise was evident from the start, as they worked with me to develop a detailed project plan that included clear timelines and milestones. They were always available to answer any questions I had and provided regular updates on the project's progress.
Throughout the project, the team at HiddenBrains consistently demonstrated their commitment to timely delivery. They were always proactive in addressing any potential roadblocks and ensuring that the project stayed on schedule. Overall, I highly recommend HiddenBrains for their exceptional project management skills. Their attention to detail, responsiveness, and timely delivery made for a smooth and successful project.
What was your primary form of communication with Hidden Brains InfoTech?
What did you find most impressive or unique about this company?
Are there any areas for improvement or something Hidden Brains InfoTech could have done differently?
Nothing, that I could think of.
"We were impressed with their affordable hourly rate for a small business."
Hidden Brains InfoTech helped an OET preparation provider develop a WordPress website with LMS and WooCommerce integration. They also maintained the website, fixed its issues, and updated its content.
"We were impressed with their affordable hourly rate for a small business."
Hidden Brains InfoTech completed each task on time and within budget. Their team impressed the client with their responsiveness to their requests, personal approach to their services, and admirable work quality and standard. Moreover, the client appreciated how they forged a relationship with them.
The client submitted this review online.
Please describe your company and position.
I am the Director of Banfield's Professional Medical English
Describe what your company does in a single sentence.
BPME creates and delivers Medical English and Occupational Health (OET) courses for healthcare professionals who need sounds professional communication skills to work in their career in English Speaking countries and settings.
What specific goals or objectives did you hire Hidden Brains InfoTech to accomplish?
How did you find Hidden Brains InfoTech?
Other
Why did you select Hidden Brains InfoTech over others?
What was the size of Hidden Brains InfoTech’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Creating a LMS-based (LearnDash) WP website with wooCommerce integration. Delivery of the initial product was largely on time (6 months). They were and remain very responsive to troubleshooting any issues that occur (hosting, mailing, WP updates, etc), as well as updating website content in a prompt manner with no extended waiting period before implementation can start.
There is a set, assigned project manager which allows for getting to know how each other operates, which makes working together more comfortable. Communication channels are open, easy, direct and fast. Very responsive, even offering ideas on how to improve functionality. It has been 2 years after the launch of the initial project and we are very satisfied to continue working with them for the foreseeable future.
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
What was your primary form of communication with Hidden Brains InfoTech?
Virtual Meeting
What did you find most impressive or unique about this company?
Are there any areas for improvement or something Hidden Brains InfoTec could have done differently?
Wish they had the feature of rollover of unused cycle hours (even part) for lower work months.
"What impressed me the most was their attention to detail and their ability to understand our specific requirements."
Hidden Brains InfoTech has developed a custom event management platform for an event planning company. The team has designed the platform's UI/UX and currently provides ongoing support and maintenance.
"What impressed me the most was their attention to detail and their ability to understand our specific requirements."
Hidden Brains InfoTech's work has streamlined the client's work and helped increase the number of events, sponsors, and overall revenue. The team excels at project management with a detailed plan, clear communication, and flexibility. Their expertise and commitment to quality stand out.
The client submitted this review online.
Please describe your company and position.
I am an executive at Elite Conceptz and Solutions Ltd
Describe what your company does in a single sentence.
Elite Conceptz & Solutionz (E.C.S) was founded in 2009, with the primary goal of filling a void in Western Jamaica’s entertainment industry, by providing essential event elements at affordable prices. These humble beginnings lead us to our motto of “Providing affordable solutions for your Entertainment and Technology needs.” We have stayed true to our values and commitments as we have also blossomed into a myriad of products and services.
What specific goals or objectives did you hire Hidden Brains InfoTech to accomplish?
How did you find Hidden Brains InfoTech?
Online Search
Why did you select Hidden Brains InfoTech over others?
What was the size of Hidden Brains InfoTech’s team?
15
Describe the scope of work in detail. Please include a summary of key deliverables.
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I must say, their project management was exceptional. From the beginning, their team had a structured approach to manage the project's various phases, including planning, execution, monitoring, and control. Their project manager ensured clear communication throughout the project, addressing any risks and issues proactively.
The team was able to deliver the project on time, which was a critical factor for us. They had a detailed project plan with deadlines for each phase, and they were flexible enough to manage any changes in scope, budget, or timelines. Throughout the project, their team was very responsive to our needs and concerns.
We had a dedicated point of contact who addressed any issues or queries promptly. They also had a support team in place to provide post-project support, which was reassuring. Overall, I was very satisfied with the software development company's project management, timely delivery, and responsiveness to our needs. I would highly recommend their services to anyone looking to build an end-to-end event management platform.
What was your primary form of communication with Hidden Brains InfoTech?
What did you find most impressive or unique about this company?
What impressed me the most was their attention to detail and their ability to understand our specific requirements. From the very beginning, their team took the time to understand our needs and the unique challenges we faced in our industry. They then developed a custom solution that was tailored to our needs and helped us streamline our event management processes.
Their expertise in software development was evident throughout the project. They were able to integrate various technologies to create a seamless end-to-end platform that met all our requirements. Their team also provided valuable insights and suggestions that helped improve the platform's functionality and user experience.
I was also impressed by their commitment to quality and testing. They thoroughly tested the platform to ensure it was error-free and met all the functional and technical requirements. They even conducted user acceptance testing to ensure the platform met our specific needs.
Overall, Hidden Brains's ability to understand our specific requirements, attention to detail, and commitment to quality and testing were the most impressive and unique aspects of their service. I would highly recommend their services to anyone looking for a custom-built event management platform.
Are there any areas for improvement or something Hidden Brains InfoTech could have done differently?
Something we could have together planned was for them to travel to Jamaica for understanding the business processes. However, their team is so competent that they understood everything without the visit and provided a good solution to me.
"They really care about making sure that we are satisfied with their work."
A marketing firm hired Hidden Brains InfoTech to improve their iOS and Android mobile app's UX. The team added new layouts, Spanish and English translations, and new features for users and business owners.
"They really care about making sure that we are satisfied with their work."
Hidden Brains InfoTech launched six app updates that enhanced the app's UX, and the client was highly satisfied with their work. The team met the client's needs by being responsive and accommodating, ensuring each launch's success. Moreover, their passion and professionalism stood out.
The client submitted this review online.
Please describe your company and position.
I am the CEO of Locally Maps, LLC
Describe what your company does in a single sentence.
We are a marketing firm.
What specific goals or objectives did you hire Hidden Brains InfoTech to accomplish?
How did you find Hidden Brains InfoTech?
Online Search
Why did you select Hidden Brains InfoTech over others?
What was the size of Hidden Brains InfoTech’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Hidden Brains was hired to help us fix up our iOS and Android App. At the time we had limited features and a low budget for app development. Since their hire, we have added completely new layouts, both Spanish and English translations, features for both users and business owners. We have done several sprints with them since 2018.
What were the measurable outcomes from the project that demonstrate progress or success?
There have been many projects or sprints as we call them that we have completed with the help of Hidden Brains since 2019 for the Locally Maps App. Our app is based in southern California where we advertise mobile and stationary local food vendors, so that users can easily find the best food. Since 2019, a total of 6 app updates have been launched on both the Android and iOS stores, each designed to enhance certain user experience.
These include: tracking location features for mobile vendors, push notifications, English and Spanish versions for users, cleaner looking list view, updated business profiles with links to their social media, automatic timers that let users know when businesses are open and closed, features for businesses to post deals, pictures on their menus, voting features and much more.
Our small business/start up has depended solely on Hidden Brains for the release of our new version of our app and we are extremely satisfied and proud of their work. We look forward to continue doing business with them and are already in works of our new app update. Download Locally Maps if you'd like to see their work. It's free to download.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
While not every project has been delivered on time, due to unexpected circumstances, each and every project has been completed with the help of one of their best employees, her name is Dimple. We are extremely thankful to have had her taking care of our needs throughout the projects. Her response time is quick and has accommodated our needs very well. Even now she is working to ensure that the success of our launch has been great.
What was your primary form of communication with Hidden Brains InfoTech?
What did you find most impressive or unique about this company?
What I liked most about Hidden Brains was that they really care about making sure that we are satisfied with their work. They are passionate and professional.
Are there any areas for improvement or something Hidden Brains InfoTech could have done differently?
Well the only improvement that I can think of was due to the world pandemic, in terms of response time but I know that things got really bad during the shut down.
Upon completing 50% of their work, Hidden Brains InfoTech was able to present a demo website to the client. After completing the project, they helped the client launch the website and the blog section. Moreover, they shared valuable insights to improve the UX and ensure a bug-free website.