“They went over and above for us.”
Wielding creative control, Saffron Edge (formerly Saffron Tech) revamped the front- and backend of a website, even providing logo designs. They built the site from scratch and are now working on SEO implementations.
“They went over and above for us.”
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m an IT administrator at a staffing firm. We do temporary and permanent staffing placements in the tech and audit industries. I’ve been there for about 10 years.
What challenge were you trying to address with Saffron Tech?
I was looking to update our website.
What was the scope of their involvement?
We started out by discussing the current website, which was really outdated due to old information and dated technology. Our team gave them a rough idea of what we wanted in the new site, but also provided them the creative license to come up with their own design template. This involved changes to the logo design and plenty of collaboration with their creative team.
The site was built from scratch, but they modeled it off the template in which our existing site was built. That way, it can be navigated in the same ways. The site’s look and feel was all their work, though. They provided us with samples of colors and layout options that helped us choose what we wanted from a design standpoint.
At this point, we’re getting to the final stages of development: the shell and images are there. Even so, we’re working on getting newer and updated content on the site for SEO purposes.
What is the team composition?
I’ve personally worked with 3–4 developers on their team.
How did you come to work with Saffron Tech?
Saffron Tech created a website for my company. I work for a managed service provider and this staffing agency is a client of mine. So, when Saffron Tech did a great web design project for our company, I knew they’d be a good fit for others.
How much have you invested with them?
We spent about $5,000 in total.
What is the status of this engagement?
We started the project in February 2019, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They’ve provided us with mockups that indicate where their team is in terms of progress. I’m very impressed with what I’ve seen from the deliverables. On top of that, they’ve been responsive and open to feedback. They’ve also pointed us in the right direction when we needed website advice. The team captured the vision for the site very well.
How did Saffron Tech perform from a project management standpoint?
They have a project management portal that provides us with updated information on everything they’re working on. It allows us to look at changes and review links. We’re very pleased from that perspective.
The project management site ended up being challenging for some of our executives to use, so they created a spreadsheet with links that they could access to stay on top of changes. They went over and above for us.
What did you find most impressive about them?
Because of their solid communication skills, we were never left wondering what was going on with the project.
Are there any areas they could improve?
I don’t have anything negative to say.
Do you have any advice for potential customers?
I can’t pinpoint anything that I was disappointed with.
"The app is launched with about 300 happy users."
Saffron Edge (formerly Saffron Tech) developed an iOS and Android application from scratch to assist taxi drivers. The team continues providing maintenance support and updates.
"The app is launched with about 300 happy users."
Saffron Edge (formerly Saffron Tech) exceeded expectations, delivering a high-quality application. Despite time differences, their team is communicative and exhibits a strong project management approach. Customers can expect a skilled team of developers at an affordable price.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder of an application that assists taxi drivers.
What challenge were you trying to address with Saffron Tech?
I hired Saffron Tech to build the app.
What was the scope of their involvement?
Saffron Tech developed the app for iOS and Android, from scratch. The application shows New York taxi drivers how many cabs are already at the airport. Drivers can wait in large parking lots and get boxed in for a few minutes or hours. Taxi drivers can update the app, plugging in how full each lot is. They can also write in how many people are waiting for cabs at various terminals. The public can also update the app. Other features include a communication channel where users can share notes and leave messages, and there is a list of daily events in the city. As part of the package, Saffron Tech keeps the app running and fixes any maintenance issues.
What is the team composition?
I’d say we work with around two people.
How did you come to work with Saffron Tech?
I did a blind search online for inexpensive agencies.
How much have you invested with them?
So far, I’ve spent roughly $50,000.
What is the status of this engagement?
Our engagement with Saffron Tech started in the summer of 2018.
What evidence can you share that demonstrates the impact of the engagement?
The app is launched with about 300 happy users. There has been a couple of hiccups, but they’ve fixed them right away.
How did Saffron Tech perform from a project management standpoint?
They’re excellent at project management, despite being in a different time zone. It’s a great working relationship, which is all I wanted.
What did you find most impressive about them?
As long as the app is functioning, I’m happy. Drivers rely on it as a way to make extra money. They could waste a couple of hours at the airport or make money right away, depending on this knowledge.
Are there any areas they could improve?
Saffron Tech has given me everything I’ve asked for.
Do you have any advice for potential customers?
Be clear and sure of what you want. I don’t have the technical skills, but know exactly what I wanted and what I wanted it to look like.
"Saffron Edge (formerly Saffron Tech) delivers quality work."
Saffron Edge (formerly Saffron Tech) developed the front- and backend of a WordPress platform. The team also provides SEO services for the translation company.
"Saffron Edge (formerly Saffron Tech) delivers quality work."
Saffron Edge (formerly Saffron Tech) consistently meets expectations. Their communicative approach complemented their professional management style. Their team provides constant updates along with great work.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m an operations manager at a translation service.
What challenge were you trying to address with Saffron Tech?
Saffron Tech was hired to develop our website that was for external and internal use.
What was the scope of their involvement?
Saffron Tech developed the front- and backend of our WordPress website. Along with automating the platform, they built it as a client portal.
How did you come to work with Saffron Tech?
We had been working with Saffron Tech for SEO services.
How much have you invested with them?
We’ve invested over $500,000.
What is the status of this engagement?
We started engaging with Saffron Tech in 2013, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Saffron Tech delivers quality work.
How did Saffron Tech perform from a project management standpoint?
Their project management style was excellent.
What did you find most impressive about them?
Communication with Saffron Tech was easy. I also appreciate their constant updates.
Are there any areas they could improve?
No, there are none that I can think of.
Do you have any advice for potential customers?
I would recommend using Saffron Tech.
"Saffron Edge (formerly Saffron Tech) works as a fully integrated extension of our company."
Saffron Edge (formerly Saffron Tech) provides development staff augmentation to implement products based on the in-house team's designs. They've built out e-commerce sites and mobile apps that feature AI, AR/VR, IoT, and OTT.
"Saffron Edge (formerly Saffron Tech) works as a fully integrated extension of our company."
Saffron Edge's (formerly Saffron Tech's) highly capable team can leverage an impressive range of emerging technology to keep the client's products cutting-edge and competitive on the market. They augment technical acumen with innovative consulting at a competitive price point. Commitment is one of their greatest strengths.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the VP of innovation and technology at the full-service digital agency BrandStar. We produce original content in a content-and-commerce model for Lifetime Television and distribute it digitally across our OTT channel.
What challenge were you trying to address with Saffron Tech?
Saffron Tech is one of our technology partners. Depending upon our clients and particular needs at the time, they can provide anything from SEO and online reputation management to frontend and backend development. More elaborate services they offer include AR/VR, AI, and IoT. We've worked together in many different capacities.
What was the scope of their involvement?
We handle project management for our clients and subcontract coding, development, and implementation to Saffron Tech. When our internal team is at capacity, we utilize their resources to augment our staff.
Their technology skills run the gamut. For our e-commerce sites on WordPress, Magento, and Shopify, they've used PHP and Ruby on Rails. They've developed our native and web-based mobile apps using React, Node.js, and objective C.
We're currently developing our own standalone ERP products and creating a few e-commerce platforms with broadcast TV and e-commerce components. Inbox Fitness is a new Shopify site we're building. We did all of the design work, wireframes, and information architecture internally and tasked Saffron Tech with the coding. They're implementing some custom features that are unique to the Shopify platform.
What is the team composition?
We work with the team directly, which includes between 6–10 resources at any given moment.
How did you come to work with Saffron Tech?
We recently acquired a company that had actually established a relationship with Saffron Tech over five years ago. As part of that transition, we have developed a steady partnership.
How much have you invested with them?
Over the course of our work together, we've spent hundreds of thousands of dollars.
What is the status of this engagement?
Our engagement is ongoing and started in May 2018.
What evidence can you share that demonstrates the impact of the engagement?
Everything we've measured this year during our partnership with Saffron Tech has been excellent. We assess their performance using several different methods, including KPIs for everything we do with them.
How did Saffron Tech perform from a project management standpoint?
From a project management standpoint, our collaboration feels seamless. Saffron Tech works as a fully integrated extension of our company.
What did you find most impressive about them?
Saffron Tech's commitment distinguishes them from other providers. They're a great cultural fit for us. I have been in this business for 25 plus years ago, and it's difficult to find a company that collaborates as well as they do. The owners and founders are well-educated, and they're committed to excelling at communication.
Are there any areas they could improve?
We're continually working on being on the leading edge of the market and bringing additional solutions to the table. They're getting better at providing suggestions when I send requirements that call for specific types of technology and expectations for a solution. They go beyond the basic instructions and think outside of the box to offer innovative ideas.
Do you have any advice for potential customers?
I would highly recommend Saffron Tech. They have a wide range of capabilities and can deliver high-quality products at a very reasonable price. For any agency that's reselling technology, they're an excellent choice.
"We used several other companies before and nobody has been able to do what Saffron Edge (formerly Saffron Tech) has done."
Saffron Edge (formerly Saffron Tech) is developing a Windows-based web solution. The key features include a document tracker and an alert system to notify users of past due documents.
"We used several other companies before and nobody has been able to do what Saffron Edge (formerly Saffron Tech) has done."
Still in development, their work has been well-received by key stakeholders. Saffron Edge (formerly Saffron Tech) keeps the project moving through constant communication, providing critical status updates at every stage. Their ability to produce high-quality deliverables makes them a valuable partner.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a partner at DOT Compliance Services.
What challenge were you trying to address with Saffron Tech?
We needed to update an alert system we use to inform clients of when documents are due.
What was the scope of their involvement?
Saffron Tech is leading the web development of our alert system, built in Microsoft. We had an initial kickoff call to discuss the project. They’re developing a user-facing website that tracks truck driver and vehicle documents. Alerts are sent for when documents are due to expire. We've had some discussions with them about working on other projects but right now it's just web development.
What is the team composition?
I've been in contact with at least three people over the course of the engagement. There were more people on the kickoff call, but I don't know how many of them actually work on our project.
How did you come to work with Saffron Tech?
It was a referral from someone who doesn’t work in Microsoft and we needed a vendor that was Microsoft certified.
How much have you invested with them?
We’ve spent between $4,500–$5,000.
What is the status of this engagement?
Work started in January 2019 and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
They're just finishing up, but everything has been very good so far. We're impressed with the work they've done.
How did Saffron Tech perform from a project management standpoint?
Saffron Tech gives us updates every week so we're able to track the project’s progress. We’ve also had regular check-ins throughout.
What did you find most impressive about them?
The key factor is that they deliver, and it's a successful solution. We've been dealing with this project for several years now. We used several other companies before and nobody has been able to do what Saffron Tech has done.
Are there any areas they could improve?
No, I wouldn't say so.
The team impressed the in-house staff with fleshed-out mockups that accurately represent the company. Providing several ways for the internal team to track progress, they were flexible in their communication. Their technology-enabled project management software helped streamline feedback.