"Saffron Edge (formerly Saffron Tech) demonstrates a high level of technical expertise and the ability to work under pressure."
Saffron Edge (formerly Saffron Tech) helped build a lead generation platform in .NET as a web and mobile app. Using existing designs, they created forms and complex algorithms to process user-submitted data. The project is ongoing.
"Saffron Edge (formerly Saffron Tech) demonstrates a high level of technical expertise and the ability to work under pressure."
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO at a software design, consulting, and development company. We leverage local expertise with global talent to create customized software products.
What challenge were you trying to address with Saffron Tech?
We were developing a lead generation platform for a company which required the use of complicated algorithms. It included a web platform, iOS and Android app. We needed Saffron Tech to execute our instructions and develop the customized software package.
What was the scope of their involvement?
Saffron Tech built the lead generation platform using .NET. The team created a form where users looking for a certain service can input information. They then constructed and implemented algorithms that process the user’s data and provide an assessment.
Our side handled the wireframes, logic, flows, and designs while Saffron Tech utilized these documents to develop the platform for the web as well as for iOS and Android devices. The team also provided consulting, suggesting ways to improve the concept and designs.
What is the team composition?
I work mainly with the project manager and the customer relationship manager. From time to time, I also interface with the developer.
How did you come to work with Saffron Tech?
I found them through Clutch; the reviews were highly positive and recommended their services. The team also specialized in .NET development, so I decided to try them out.
How much have you invested with them?
We’ve spent $46,000 to date.
What is the status of this engagement?
We started working together in November 2018, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We finished phase one of the project, and we’re moving into the second phase now. Saffron Tech delivered high-quality work within 1.5 months—a very tight timeframe. Their algorithms are incredibly well-done, and we’re highly satisfied with their work so far.
How did Saffron Tech perform from a project management standpoint?
The team runs an excellent workflow. They can meet tight deadlines for complex development. We have no complaints about their work.
What did you find most impressive about them?
Saffron Tech demonstrates a high level of technical expertise and the ability to work under pressure. Their algorithms came out flawlessly in the first build, which is no small feat.
Are there any areas they could improve?
Nothing that comes to mind, the team is well-structured, knowledgeable, and adaptable.
Do you have any advice for potential customers?
If your wireframes, logic, flows, and designs are well documented with a clear deadline, Saffron Tech can deliver on your project.
“They're likely to be the best developer you'll find.”
After helping identify connection/stability issues in smart watches, Saffron Edge (formerly Saffron Tech) developed an app for iOS and Android. The app allows users to ensure the information flow is targeted to their watch.
“They're likely to be the best developer you'll find.”
The results of testing helped manufacturers make the necessary changes to watches and the in-house team is satisfied. Saffron Edge (formerly Saffron Tech) went above and beyond to meet all needs, while their passionate approach and dedication to the project made them stand out among competitors.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the head of technology, research, and development at a smart watch manufacturer.
What challenge were you trying to address with Saffron Tech?
We had issues with some of our watches, so we were looking for a vendor to help us with testing.
What was the scope of their involvement?
Initially, they helped us with a testing project to identify connection and stability issues with our smart watches. They created a document for us, highlighting the root cause of those issues and bringing to our attention the problems we didn't even think of.
They also developed an app for all of our watches. It's a Hub app for the App Store and the Google Play store. Users can install the app and choose the watch that they have. The entire flow is targeted to that watch and users can see everything on their dashboard. We only gave Saffron Tech an idea and they built the app from scratch.
What is the team composition?
We worked with a team of people.
How did you come to work with Saffron Tech?
We found them though a Google search. We talked to a number of companies, but we were impressed with Saffron's commitment and their ability to respond quickly. Also, they're very knowledgeable and passionate about their job, so we decided to chose them.
How much have you invested with them?
We spent between $50,000–$100,000.
What is the status of this engagement?
We worked with them between August–October 2018.
What evidence can you share that demonstrates the impact of the engagement?
They understood exactly what we wanted and delivered it. We were able to use the results of their testing to help the vendors who make our smart watches understand and rectify the issues. That had a great impact on our business because we could see which vendors were resistant to making the changes or didn’t have the skills to make them and which vendors accepted the changes.
How did Saffron Tech perform from a project management standpoint?
I've worked with many vendors, but Saffron exceeded my expectations. With some companies, you can expect to do a lot legwork yourself, but Saffron gave us everything we needed, which made our job easy.
What did you find most impressive about them?
They're committed and dedicated to the project. They always found the time to follow-up and make sure we were satisfied with the product. Also, they were very timely and stayed within our timeline.
Are there any areas they could improve?
No. There is nothing more I could have expected from them.
Do you have any advice for potential customers?
They're likely to be the best developer you'll find. They'll listen to you and readily accept your feedback.
“Everyone loves the website Saffron Edge (formerly Saffron Tech) created; it's clean, efficient, and very well designed.”
Saffron Edge (formerly Saffron Tech) designed and developed a website from scratch.
“Everyone loves the website Saffron Edge (formerly Saffron Tech) created; it's clean, efficient, and very well designed.”
Saffron Edge (formerly Saffron Tech) created a high-quality, user-friendly website that's been well received all around. Their timeliness and friendliness made working with their team easy. They were efficient in their approach and delivered on all of their promises.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the director of acquisitions at Penn South Capital, a real estate investment firm.
What challenge were you trying to address with Saffron Tech?
We engaged Saffron Tech to help us create our website.
What was the scope of their involvement?
Saffron Tech designed and developed our website from scratch, providing guidance and wireframes in the process.
What is the team composition?
We worked with three people, including a project manager.
How did you come to work with Saffron Tech?
A friend of mine referred them to me, and I didn't consider any other vendors.
How much have you invested with them?
We invested over $50,000.
What is the status of this engagement?
The project took three weeks and wrapped up in December 2018.
What evidence can you share that demonstrates the impact of the engagement?
Everyone loves the website Saffron Tech created; it's clean, efficient, and very well designed.
How did Saffron Tech perform from a project management standpoint?
They were very efficient and timely, delivering on all of their promises.
What did you find most impressive about them?
They did what they said they were going to do and the end results were very satisfactory. I'd strongly recommend them to others.
Are there any areas they could improve?
Not really.
Do you have any advice for potential customers?
Just follow their lead; they're very good at what they do.
"We are proud of the final results and would recommend them to anyone."
Saffron Edge (formerly Saffron Tech) developed a website and mobile app for a tyre company. After completing an attractive, user-friendly site, they moved into a hosting and maintenance phase.
"We are proud of the final results and would recommend them to anyone."
The website and app are both successful. Saffron Edge (formerly Saffron Tech) was a proactive partner and prepared all the necessary documentation and milestones ahead of their work. They provided strong support and a high level of service.
The client submitted this review online.
Please describe your company and your position there.
I work in the marketing department of a tyre company.
For what projects/services did your company hire Saffron Tech?
We hired them for website development, site maintenance, hosting, and mobile app development.
What were your goals for this project?
We wanted a strong site and associated app, and needed help to accomplish those goals.
How did you select this vendor?
I did a web search and found that they had good reviews and testimonials online. Their clients praised their work, so I decided to hire them.
Describe the project and the services they provided in detail.
They started with development for our website, which began with some attractive, user-friendly mockups. Once we approved their designs, they completed the development. Whenever we faced a technical challenge, they expertly resolved any issues. After they completed the site, we engaged them for site maintenance and mobile app development.
What was the team composition?
Our team included a dedicated project manager, a client relationship manager, developers, and testers.
Can you share any information that demonstrates the impact that this project has had on your business?
Everything they did worked very well. We are proud of the final results and would recommend them to anyone. They did a fantastic job, and we're happy we found them.
How was project management arranged and how effective was it?
Everyone was very proactive, and I was very pleased with their work and their communication. We had weekly or bi-weekly calls with the team, usually led by either the project manager or the client relationship manager.
The partnership was great from the very beginning. They prepared all our plan sheets, milestones, and Gantt charts ahead of time, and managed the project through Asana.
What did you find most impressive about this company?
The team is highly experienced, and I can't speak highly enough of their customer service. They respond quickly and were always proactive. They had a fresh perspective on support and did an amazing job.
Are there any areas for improvement?
No, they are a fantastic example in their field. They should continue doing this kind of good work.
"The results have blown me away."
Saffron Edge (formerly Saffron Tech) provides ongoing SEO. They’ve also developed a web platform with accompanying mobile app for iOS and Android. The platform has booking, notifications, and payment features.
"The results have blown me away."
The well-designed platform has increased traffic and improved the end-user experience. Saffron Edge (formerly Saffron Tech) is responsive and works non-business hours to accommodate the time difference. Most resources are fluent English speakers. Expect senior management to be accessible and provide excellent service.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of a logistics management firm. We provide services for food transportation.
What challenge were you trying to address with Saffron Tech?
We hired Saffron Tech initially to do our SEO. Three months later, we expanded the scope to web platform development.
What was the scope of their involvement?
Saffron Tech developed the web platform, which includes an app for iOS and Android. The solution automates our email- and phone-based workflows. For example, if a customer wants to move a load, they can enter their details into the system. The platform then lets the trucking company carrier on the other side see available loads and receive notifications. The carrier can also book to load through the system. The platform calculates our margin and bills the customer; the customer can pay via credit card or ACH payment.
What is the team composition?
We work with a client relationship manager, a designer, a project manager, and another project manager on top of that one.
How did you come to work with Saffron Tech?
Our previous vendor didn’t do SEO and recommended that we outsource to a company in India. I had never considered outsourcing and began by Googling “SEO companies in India”. I considered two companies and Saffron Tech’s customer service approach via phone and email stood out. Our initial conversations concerned SEO, but I later communicated my idea for the platform. I then spoke with the development team via phone about the system before work started.
How much have you invested with them?
We’ve spent between $90,000–$100,000.
What is the status of this engagement?
We started working together in May 2018 and the relationship is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Saffron Tech made the experience ten times better for our customers. We’ve increased traffic and customer contact. In addition, the platform’s design stands out. I had to explain our industry to a remote team and then have them translate that vision into the final product. The results have blown me away.
How did Saffron Tech perform from a project management standpoint?
The partnership has been great from the very beginning. We use Asana and keep minutes of meetings. We’ll do Zoom brainstorming if both sides are available, but it’s hard to catch me with free time.
What did you find most impressive about them?
The team is highly experienced. Again, I can’t speak highly enough about their customer service because they respond quickly; given my industry, slow responses are one of my pet peeves. We also have access to the co-founders, which I appreciate. That direct contact makes Saffron Tech feel like a smaller company. Moreover, the time difference makes the team’s responsiveness even more impressive. They work on our schedule.
Are there any areas they could improve?
Most team members speak fluent English, especially the project managers and other client-facing staff. But occasionally, I interact with people who speak less-than-fluent English. That has been a frustration, but also a learning experience for me. I can’t hold that against somebody in a different country, of course.
The second phase of development is underway, but the team has so far met complicated requirements against a short timeframe. Saffron Edge's (formerly Saffron Tech’s) technical expertise allows them to provide valuable insights. Their flexibility and timeliness translate into a smooth and productive workflow.