"Saffron Edge (formerly Saffron Tech) is doing a fantastic job. Their work has positively impacted my business."
Saffron Edge (formerly Saffron Tech) took over a struggling SEO campaign for a clothes e-tailer to increase incoming sales leads. They fixed issues on the Magento website and now work to improve organic SEO rankings through SEO and social media marketing.
"Saffron Edge (formerly Saffron Tech) is doing a fantastic job. Their work has positively impacted my business."
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of a sports gear company.
What challenge were you trying to address with Saffron Tech?
I wanted to find a company that could use SEO [search engine optimization] work to increase our search engine ranking.
What was the scope of their involvement?
Saffron Tech is managing all of our SEO, and they’re also doing some social media work for us. We had an e-commerce website built on Magento that had a lot of crawl errors, and Saffron Tech fixed that for us. Saffron Tech also handles our Google AdWords.
How did you come to work with Saffron Tech?
We had originally hired a company in North Carolina to build our website, and it was a disaster. I found out that this company had actually sub-contracted another firm in India to do the work. I then did some research and found Saffron Tech. We had several interviews through RingCentral, and I really liked what Saffron Tech had to say.
How much have you invested with Saffron Tech?
I cannot disclose that information.
What is the status of this engagement?
I started with Saffron Tech in January of 2017, and the work is ongoing with no plans to stop.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Saffron Tech is doing a fantastic job. Their work has positively impacted my business.
How did Saffron Tech perform from a project management standpoint?
Saffron Tech has a goal for every single day. I get an email at the end of the day which breaks down exactly what they did to achieve that goal. Saffron Tech is really good.
What did you find most impressive about Saffron Tech?
Saffron Tech gives me daily reports showing improvements in our site’s Google ranking, as well as a comparison with our competitors, and they explain everything.
Are there any areas Saffron Tech could improve?
I imagine there are always areas for improvement; however, Saffron Tech is doing a great job compared to the company I dealt with previously.
What tips or recommendations could you share that might increase the likelihood of success with Saffron Tech?
I would recommend clear and frequent contact with Saffron Tech.
"Saffron Edge (formerly Saffron Tech) is approachable and has good coordination abilities."
Saffron Edge (formerly Saffron Tech) developed a new database using ASP.NET and Microsoft SQL Server in order to optimize data management for a recruitment firm.
"Saffron Edge (formerly Saffron Tech) is approachable and has good coordination abilities."
Saffron Edge (formerly Saffron Tech) delivered a high quality database that met the established specifications with little room for improvement. Service was responsive and on time, and their communication skills made the project flow.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization.
We are Collar Search, an India-based company providing recruitment services for the US market. We have a big team catering to all kinds of industry positions, including healthcare, IT, mechanical engineering, financial, and so on. Our specialized recruiters are focused on filling clients' needs according to job descriptions.
What is your position?
I am the director of operations for the company.
What business challenge were you trying to address with Saffron Tech?
We needed to develop a new database.
Please describe the scope of their involvement in greater detail.
Saffron Tech developed our solution using ASP.NET and Microsoft SQL Server as a database. The platform allows us to update specific candidate details, and make Boolean searches through resumes.
How did you come to work with Saffron Tech?
Saffron Tech is the development arm of one of our partner companies.
Could you provide a sense of the size of this initiative in financial terms?
The cost of Saffron Tech's work has been between $30,000 and $35,000.
What is the status of this engagement?
We started working with Saffron Tech in January 2013. The relationship is ongoing. We have worked on multiple projects with Saffron Tech.
Could you share any statistics or metrics from this engagement?
Saffron Tech's work hasn't required many changes. We had a clear idea about the database type we needed to build, and gave Saffron Tech a requirements list. Once this was done, Saffron Tech delivered the work on the first try. They are very good developers.
How did Saffron Tech perform from a project management standpoint?
Saffron Tech's team has been very responsive, on-time and productive. Whenever we asked for a change, it was delivered within deadlines. Saffron Tech stands out in terms of both development and communication.
We have worked with one project manager from Saffron Tech. He was very approachable and maintained good communication. Whenever we sent him an email, he responded quickly.
What distinguishes Saffron Tech from other providers?
Saffron Tech is a very collaborative group. We have kept in touch with 2 people from their team, a manager and a developer. They came to our office and got a sense of the problem we were facing. Saffron Tech is approachable and has good coordination abilities.
Is there anything Saffron Tech could have improved or done differently?
No. Saffron Tech's team and managers are very approachable.
Do you have any recommendations for others considering working with Saffron Tech?
Clients need to elaborate project specs based on their needs, in order to have Saffron Tech work on it more effectively and reduce the chance of functionalities being missed.
"I haven't found the same level of quality and commitment that Saffron Edge (formerly Saffron Tech) provides."
Saffron Edge (formerly Saffron Tech) launched a website for a client to announce the formation of their business venture and begin to gain attention in the market.
"I haven't found the same level of quality and commitment that Saffron Edge (formerly Saffron Tech) provides."
Saffron Edge (formerly Saffron Tech) produces high-quality work with extremely fair pricing. They could improve scheduling, but overall, they are extremely strong.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We are a New Delhi-based tech company. I am the CEO of the company.
What challenge were you trying to address with Saffron Tech?
We initially engaged with Saffron Tech to get our website up and running. We have worked with Saffron Tech on multiple projects for various customers.
What was the scope of their involvement?
Saffron Tech developed our website, and also provided organic SEO [search engine optimization] and pay-per-click. We needed to take care of our complete online presence, including Facebook and LinkedIn marketing. Saffron Tech also took care of this.
How did you come to work with Saffron Tech?
I found Saffron Tech via Google and discovered that their CEO was an old friend.
How much have you invested with Saffron Tech?
The cost of Saffron Tech's services has been $15,000 to $20,000 per year.
What is the status of this engagement?
We started working with Saffron Tech in 2011.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Many companies provide similar work to Saffron Tech, especially in India. However, I haven't found the same level of quality and commitment that Saffron Tech provides. Rather than having to tell Saffron Tech what I want, they've often been in the position to tell me what I want. Saffron Tech has the necessary acumen to understand exactly what I need.
How did Saffron Tech perform from a project management standpoint?
I find Saffron Tech to be well organized.
What did you find most impressive about Saffron Tech?
They understand the customer much better than other companies I've engaged with. Saffron Tech is more involved in the process, compared to others.
Are there any areas Saffron Tech could improve?
I have no suggestions for Saffron Tech.
What tips or recommendations could you share that might increase the likelihood of success with Saffron Tech?
I would simply advise customers to work with Saffron Tech, go with the flow, understand their directions, and be open-minded. Saffron Tech has some crazy ideas which should be listened to.
"They're an honest and ethical team, so dealing with them has always been easy."
Saffron Edge (formerly Saffron Tech) provides best practice consulting and development for a startup platform. They built the platform from scratch and continue to enhance it with upgrades.
"They're an honest and ethical team, so dealing with them has always been easy."
Saffron Edge (formerly Saffron Tech) is an honest and ethical team with great pricing. They made some mistakes with testing that delayed the project but are still highly recommended.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Our company was founded 3-4 years ago in Dubai, in order to tackle the very high youth unemployment rate in the region. We're a job portal connecting university students and recent graduates with different employment opportunities in the region. When it comes to users, we have 2 very broad sets: candidates and employers.
I am the product manager of the company, handling everything related to technology.
What challenge were you trying to address with Saffron Tech?
When our company was started 3-4 years ago, we were looking for a technology partner that could come in and walk us through best practices for developing our platform.
What was the scope of their involvement?
Saffron Tech has been our technology partner, helping us build the platform from the ground up. Whenever it comes to any questions about moving forward or making upgrades, Saffron Tech acts like our consultant.
We were creating our platform from scratch and had a general idea of what needed to be done, but when it came to specifics and alternatives, Saffron Tech acted as a consultant/chief advisor for our company, suggesting the best technology practices for us to move forward. We were given use cases against which to measure what we were looking to do.
Saffron Tech helped us with the design and development for the first iteration of our site. We handled its design ourselves for the relaunch in 2015, but Saffron Tech handled everything from development to testing.
How did you come to work with Saffron Tech?
Our co-founders had a very good idea of what we wanted to achieve as well as a budget in mind for what we were looking to do. Based on these factors, Saffron Tech was chosen as the best solution.
How much have you invested with Saffron Tech?
The annual budget for Saffron Tech's work is around $20,000.
What is the status of this engagement?
Our company started working with Saffron Tech 3 years ago. They are still working with us. The work we do with Saffron Tech is done through continuous development projects that are broken into different phases.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Saffron Tech has gone above-and-beyond. They're an honest and ethical team, so dealing with them has always been easy.
How did Saffron Tech perform from a project management standpoint?
Saffron Tech has remained available during any unforeseen issues, even over weekends. Their project managers have always worked hard to obtain the resources that we need for our project.
What did you find most impressive about Saffron Tech?
Saffron Tech's upper management met us in person at the start of the project, in order to talk to us about our requirements. They were knowledgeable enough to let us know about any problems, which we could encounter and suggested more practical alternatives. In general, Saffron Tech has been clear about our expectations from the start.
I haven't dealt with many other companies which were as flexible as Saffron Tech when it came to wanting to change certain tasks in our scope of work..
Are there any areas Saffron Tech could improve?
Saffron Tech could improve quality testing.
What tips or recommendations could you share that might increase the likelihood of success with Saffron Tech?
Clients should ask many questions. Saffron Tech is a knowledgeable and ethical group, so they can address any doubts about moving forward, in terms of both the technology and the business needs.
"Saffron Edge (formerly Saffron Tech) programs very cleanly. ... Also, the Saffron Edge team is great at customer service."
Saffron Edge (formerly Saffron Tech) provides back-end development services for a boutique marketing agency depending on client needs. The average project is small but will likely grow over time.
"Saffron Edge (formerly Saffron Tech) programs very cleanly. ... Also, the Saffron Edge team is great at customer service."
Saffron Edge (formerly Saffron Tech) delivers clean code for a competitive price. They also have a strong project management software geared toward non-technical clients.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the owner and one of the partners of Scarlett Ryan Consulting. We are a boutique marketing agency located in central New Jersey that specializes in small to medium sized companies. I am also the online project manager.
What challenge were you trying to address with Saffron Tech?
We do a lot of the content and creative side, and we wanted someone to do the backend development.
What was the scope of their involvement?
We reached out to Saffron Tech to be the development arm of our website business and they did our first website. When I began to talk to their staff, I realized they had a lot more to offer. We’ve started to use them for SEO and they pretty much write the proposals for me, which is amazing. I just need to edit it, print it, and hand it to the client. They have done some design work when I didn’t have time to give them any visuals. They came back with some great artwork.
How did you come to work with Saffron Tech?
Saffron Tech contacted us and I decided to hire them for 1 project. I liked what they did with the first project so we started giving them more work. As we got to know the team, they wanted critical feedback because they want to get better at how they serve their clients.
How much have you invested with Saffron Tech?
The average project they’ve completed has been around $1,000 to $1,500.
What is the status of this engagement?
We started the project 6 months ago, and our relationship is ongoing.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Saffron Tech programs very cleanly. I have worked with other companies where the developers leave a lot of space junk in a WordPress website. If they don’t understand something, they’ll get clarification instead of guessing what I want. I have customers that are extremely happy because the product was exactly what they wanted. If I find an issue after we’ve paid for and taken possession of the work, Saffron Tech they will take care of it. Also, the Saffron Tech team is great at customer service.
How did Saffron Tech perform from a project management standpoint?
They have dedicated teams to the graphic design, backend coding, and Internet marketing, so you know who to contact with questions. They are on Skype and we can see who the person is and make sure that everyone understands what we’re asking for.
What did you find most impressive about Saffron Tech?
My account manager at the top of his Skype profile says “Mistakes are an opportunity for us to serve our client better.” That attitude has made me a devotee of Saffron Tech.
Are there any areas Saffron Tech could improve?
They need to make their conduit software for project management easier to understand, especially for non-technical clients.
What tips or recommendations could you share that might increase the likelihood of success with Saffron Tech?
You need to have a lot of conversations up front to understand how they are set up. Then, you can utilize Saffron Tech to a much better capacity if you have that understanding from day 1.
Saffron Edge (formerly Saffron Tech) sets daily goals that they always achieve and keep the client in the loop at all times. They report almost daily on progress and explain technical work well.