"They've taken the time to fully understand our mission before starting the design process."
Saffron Edge (formerly Saffron Tech) is helping a social networking company develop and design their mobile application. They've added custom features and are currently working on the design aspect of the app.
"They've taken the time to fully understand our mission before starting the design process."
The client submitted this review online.
Please describe your company and your position there.
I am a software developer at a social networking platform where users can connect and learn from one another.
For what projects/services did your company hire Saffron Tech, and what were your goals?
We were looking for a partner that would help us design and develop a mobile application ready for launch. We had ideas for the vision of the application but needed a firm with experience that would help guide our thought process.
How did you select this vendor and what were the deciding factors?
We searched online for suitable firms and narrowed our selection to a final few. After several rounds of interviews, we settled on Saffron Tech because of their years of experience and passion for the project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We held a series of meetings in order to lay out the features we wanted the application to have. Following this, we engaged in a back and forth conversation in order to finalize the UI/UX design for both iOS and Android.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with one business development manager the majority of the time along with another business analyst who joined the team. Additionally, there were two developers who focused solely on the UI portion of the design.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The design work is still ongoing but we've been satisfied with the deliverables presented thus far. The wireframes and prototype application follow the specifications we had agreed to.
Describe their project management style, including communication tools and timeliness.
We communicated primarily through video calls and had frequent updates through email. The deliverables were presented during the video calls and we provided our feedback as needed. There would be times where we would only receive warning that a deliverable is not ready on the day of our scheduled meeting.
What did you find most impressive or unique about this company?
They were receptive to our unique application concept, and they've taken the time to fully understand our mission before starting the design process. They were accommodative of any additions or modifications that we wanted to make.
Are there any areas for improvement or something they could have done differently?
We would have liked an earlier notification regarding when meetings were to be postponed or canceled.
“I really appreciated how Saffron Edge (formerly Saffron Tech) took the time to really gain a deep understanding of the project and our goals.”
Saffron Edge (formerly Saffron Tech) was hired by a textile company to design and develop a site from scratch. They've initially laid out a detailed plan and delivered mock-ups before working on the site's design and development.
“I really appreciated how Saffron Edge (formerly Saffron Tech) took the time to really gain a deep understanding of the project and our goals.”
Dedicated and accommodating, Saffron Edge (formerly Saffron Tech) works hard to adapt to the client's work style and schedule and communicate effectively to establish a smooth workflow. They've taken the time to understand the client's goals, allowing them to deliver a product that aligned with their expectations.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder of NestJoy, a startup that we haven’t launched yet. We’ll be selling fabric and wallpaper online, and we’re targeting the design industry.
What challenge were you trying to address with Saffron Tech?
We needed someone to develop a website that would differentiate us from the majority of our competitors. We wanted to have a visual website that allows customers to visualize the fabrics and wallpapers before they purchase it.
What was the scope of their involvement?
Saffron Tech has designed and developed our website from scratch. The whole scope of the project has been very detailed and organized from the beginning — they sent us design mock-ups and walked us through every step of the process.
We’re currently in the final phase of the site’s development. We’ve added a few things to the scope during the last few weeks, which has extended the project by another month or two.
What is the team composition?
I work with Ankit (Business Development Manager) as well as a project manager, who hosts our weekly meetings and who I’ve communicated the most with throughout the design and development phases of the project. I also work with their head developer, who shows us how everything works and provides us advice and feedback.
How did you come to work with Saffron Tech?
Saffron Tech was recommended to me by a friend, who had worked with them in the past. I talked to several different companies, but Saffron Tech was the only one who seemed to understand what our goals were.
How much have you invested with them?
We’ve spent around $38,000 so far.
What is the status of this engagement?
We started working together in March 2021, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Unfortunately, we can’t provide any statistics or metrics yet, at least until everything is finished and the website is launched.
The quality of their work is on point with our expectations. There are still a few bugs that we’re working on and a few other things to fix, but overall, everything’s running smoothly and I’m really happy with the results so far.
How did Saffron Tech perform from a project management standpoint?
Their project management was a little rough in the beginning, but it’s definitely improved throughout the whole project. After working together for a month, we’ve been able to figure out the best way to communicate with each other.
Working around my and my team’s work schedules has been the most challenging part, but Saffron Tech has been willing to adjust their schedules to work effectively with us.
What did you find most impressive about them?
I really appreciated how Saffron Tech took the time to really gain a deep understanding of the project and our goals.
Are there any areas they could improve?
Saffron Tech could have done better in terms of organizing the project and identifying our next steps during the initial stages, but we’ve since addressed these issues, and at this point, everything’s gotten better.
Do you have any advice for potential customers?
It would be a great idea to give Saffron Tech visual examples or mock-ups of what you want to achieve to give them a better idea of what you want and to speed up the entire process.
“They value relationships and are willing to work with you on your needs.”
Saffron Edge (formerly Saffron Tech) is developing a web platform that helps entrepreneurs register their businesses and build consumer bases. So far, they’ve completed the business analysis and design phases.
“They value relationships and are willing to work with you on your needs.”
While the final product isn’t complete yet, the client has been impressed with Saffron Edge's (formerly Saffron Tech’s) business model. The team responds well to feedback, making adjustments to their communication style or to the product to best meet client needs. Their diligence helps keep the project on track.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder of BizBoom.
What challenge were you trying to address with Saffron Tech
We contacted Saffron Tech about six months ago to really bring our product vision to life. They’re helping us take our product to market and/or to investors.
What was the scope of their involvement?
Saffron Tech has been working with us for about six months on our web app. It’s a site for entrepreneurs to register their new businesses and ultimately build a consumer base. Our platform acts as a middleman between consumers and entrepreneurs in this ever-growing digital world. We also reinvest 10% of our profits into local markets and underdeveloped areas to give back to the community.
The project is divided into three phases, which include two months of business analysis, the wireframing and design, and what they call the technical feasible consultant phase. They’ve just finished off the wireframing this week, and we’re now heading into the technical feasible consultant segment, which will last for about a month and a quarter. We’re building the app in HTML with an Angular framework.
What is the team composition?
I’ve worked with Ankit (Business Development Manager, Palek (Project Manager) who’s taken us through the wireframes, and Swetank (Senior Business Analyst). There are three others who’ve come in and out of calls.
How did you come to work with Saffron Tech?
One of my business partners had a prior experience with Saffron Tech, which helped us during our search for tech companies. Through our additional research and negotiation, Saffron Tech ended up in the running lead. We came together collectively to realize that this was a project that they wanted to back.
One of the benefits of working with them was that they were overseas. Our platform bridged entrepreneurs with other businesses to be able to work on an international scale. If that were the case, then we figured we should put our money where our mouth was. Since then, it’s been absolutely no issue.
How much have you invested with them?
We’re slated to spend just over $18,000 and are about $10,000 in at this point.
What is the status of this engagement?
We started working with them in August 2020, and the project is ongoing.
"Their team thought outside of the box, giving us solutions to any challenges."
Saffron Edge (formerly Saffron Tech) designed and developed a Magento 2 e-commerce website for a subscription box company. They implemented third-party logistics and payment plug-ins and translated the website into English and Arabic.
"Their team thought outside of the box, giving us solutions to any challenges."
After effectively executing the project’s phases, Saffron Edge (formerly Saffron Tech) delivered an excellent website with clean code that exactly satisfied requirements. The team provided valuable expertise, which enabled them to address queries with comprehensive answers. Their professionalism was notable too.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the head of digital growth at Erizo Box, which is a subscription box of creative games and activities for kids between 3–12 years old. The boxes can be delivered to subscribers’ homes on a weekly, bi-weekly, or monthly basis.
What challenge were you trying to address with Saffron Tech?
We needed a partner to develop our e-commerce website. After conducting research, we decided that Magento would best meet our needs.
What was the scope of their involvement?
Saffron Tech designed and developed our e-commerce website on Magento 2. Their team designed the UI/UX, programmed the platform, and then connected us to necessary third parties to support logistics and payments. They also recommended an outlet to host our website.
Saffron Tech initially created it in Arabic but after four months, they recommended that it also read in English to save us time and money. We followed through on their recommendation. Their team gave us the source code for testing too.
What is the team composition?
I worked with 10–12 people from Saffron Tech.
How did you come to work with Saffron Tech?
I posted on LinkedIn asking for proposals to build my Magento 2 website. After receiving 120 proposals, we shortlisted 5–6 companies. We chose Saffron Tech because they had Magento 2 experience and fit our budget.
How much have you invested with them?
We spent between $6,000–$8,000 on this project.
What is the status of this engagement?
We worked together between September 2020–February 2021.
What evidence can you share that demonstrates the impact of the engagement?
Their team’s work was brilliant. From planning to delivering the final product, their team was excellent. We tested everything and it all worked. Their code was clean, so testing and deploying the website was perfect. The frontend was nearly perfect too. After modifications, we received exactly what we wanted.
How did Saffron Tech perform from a project management standpoint?
Saffron Tech managed the project well. Each stage had different metrics and KPIs. We added a milestone because we decided to create an English language version, which we didn’t initially plan to do. That extended the project about 3–5 weeks but that was acceptable.
What did you find most impressive about them?
Saffron Tech effectively communicated and replied to all of our inquiries with thorough explanations. Their team thought outside of the box, giving us solutions to any challenges. Many people understand Magento 2. However, Saffron Tech also professionally programs and deploys the technology.
Are there any areas they could improve?
They could improve their UI/UX design skills. Although the designs weren’t bad, they weren’t perfect either. I liked most of their work but that was one area for improvement.
Do you have any advice for potential customers?
They have a great team that will exceed your expectations, especially with Magento 2.
"Saffron Edge (formerly Saffron Tech) is exactly what we sought in a partner. Their team listens to us and documents everything."
An ad agency engages Saffron Edge (formerly Saffron Tech) for software development services. After collecting data, Saffron Edge created a BRD and wireframes. They continue to build modules for intake, automation, and metric tracking.
"Saffron Edge (formerly Saffron Tech) is exactly what we sought in a partner. Their team listens to us and documents everything."
Saffron Edge (formerly Saffron Tech) produces deliverables that receive praise for their look and feel. The team provides valuable services and technical expertise, resulting in a superior partnership. By actively listening, they support effective collaboration. Timeliness and thoroughness are notable qualities of theirs.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of AdNet Advertising Agency. We focus on immigration law firms with our services.
What challenge were you trying to address with Saffron Tech?
We needed to build new software and initially hired a company that was unable to complete the project.
What was the scope of their involvement?
For the first few months of the project, Saffron Tech gathered data about the company and put together a BRD (business research document) that we then reviewed and edited. Based on the document, their team provided wireframes and demonstrated the app’s planned functionalities.
They’re building several modules and is currently working on an intake module. Among others, the tool will gather analytics, support automation and a document flow, and track several metrics.
What is the team composition?
My main contacts are the project leader and the business leader. They oversee a development team of 8–9 people.
How did you come to work with Saffron Tech?
The company we initially hired for the project was unable to meet your requirements. We then turned to Saffron Tech.
How much have you invested with them?
We’ve spent between $100,000–$150,000 on their services.
What is the status of this engagement?
Our engagement began around September 2020, and it’s ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The team is professional and knowledgeable. So far, we’re happy with the look and feel of the products.
How did Saffron Tech perform from a project management standpoint?
We have weekly calls. They document meetings for us to review and finish tasks on time.
What did you find most impressive about them?
Saffron Tech is exactly what we sought in a partner. Their team listens to us and documents everything. Our work experience with them is superior to our experiences with other companies. Their team members have different skillsets and really know technology.
Are there any areas they could improve?
It would be great if they had a local office to erase the time difference.
Do you have any advice for potential customers?
The BRD is key. They will do a great job for you.
So far, the client has been pleased with the presented deliverables, which match all of their requirements. The Saffron Edge (formerly Saffron Tech) team is very flexible in terms of accommodating any sudden change requests or modifications. They're also receptive to feedback, communicative, thorough.