''Brainvire Infotech Inc's flexibility to solve issues throughout different business situations is impressive.''
An adhesive manufacturing company has hired Brainvire Infotech Inc for mobile and web development. The team handles the client's mobile app and web development needs using React Native and ReactJS.
''Brainvire Infotech Inc's flexibility to solve issues throughout different business situations is impressive.''
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the digital initiatives manager of Pidilite Industries, an adhesive manufacturing company.
What challenges were you trying to address with Brainvire Infotech Inc?
We needed help with mobile app and web portal development for our company.
What was the scope of their involvement?
We outsource all of our mobile app and web development work to Brainvire Infotech Inc. The team uses React Native and ReactJS as their main tools to build every product and its properties, along with web optimization for any browser. The project is an ongoing process where Brainvire Infotech Inc helps us develop our platforms on a project basis for our customers and us.
In addition, Brainvire Infotech Inc’s team helps us with the Google Play Store and iOS App Store deployment. Moreover, they provide additional maintenance and even marketing services.
What was the team composition?
We work with an account manager, a project manager, a QA tester, and a team of developers from Brainvire Infotech Inc’s staff. The management team is always the same, but the developers change occasionally depending on the projects.
How did you come to work with Brainvire Infotech Inc?
One of our department heads used to work with Brainvire Infotech Inc for other projects and referred them to us.
How much have you invested with them?
We normally invest ₹1 million (approximately $12,000 USD) with them every month, but it depends on the projects we currently have.
What is the status of this engagement?
We started working together in January 2019, and the engagement is still ongoing.
What evidence can you share that demonstrates the impact of the engagement?
I give Brainvire Infotech Inc a nine out of 10 in terms of success rate.
How did Brainvire Infotech Inc perform from a project management standpoint?
Brainvire Infotech Inc's project management is great in terms of communication and meeting deadlines. Regarding tools, we use email, Slack, and Microsoft Teams.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
The account and project managers that Brainvire Infotech Inc has assigned to me are my main points of contact. Both are good at iterating resources throughout projects to give each task the necessary attention.
What did you find most impressive about them?
Brainvire Infotech Inc's flexibility to solve issues throughout different business situations is impressive.
Are there any areas they could improve?
They could improve their communication in terms of technical language.
“The whole team did a really good job — everyone fired on all cylinders and was very helpful.”
Brainvire Infotech Inc developed a phone accessories and repair company’s e-commerce website using Shopify Liquid and Java. The team customized the site’s template and built a phone case filtering feature.
“The whole team did a really good job — everyone fired on all cylinders and was very helpful.”
Thanks to Brainvire Infotech Inc’s work, the client’s conversion rate increased by 3%, and users spent more time on the site and added more items to their carts. The team was on time and budget, communicated effectively, and adjusted timelines as needed. Their collaborative approach stood out.
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the digital director of CaseMogul, a phone accessories and repair company based in Canada with four locations and an online store.
What challenge were you trying to address with Brainvire Infotech Inc?
We wanted to accomplish website design changes and had some targets and milestones to hit. Our website had a low conversion rate, so we hired another team to redesign our website and Brainvire Infotech Inc for web development.
What was the scope of their involvement?
Brainvire Infotech Inc changed our website’s theme and executed the design the third-party company created using Shopify Liquid and Java. The Brainvire Infotech Inc team used GitHub as a repository. They customized our standard website template to how we wanted it, including the homepage, 20–30 collection pages, and our product details page.
As for the process, we first had a kickoff meeting for discovery purposes; we discussed the milestones and targets. Then, Brainvire Infotech Inc developed the website. After the initial delivery, we found issues with the initial design regarding development constraints. We collaborated to find solutions for those issues, and Brainvire Infotech Inc applied the changes.
The website included our phone case collection with a filtering system. We originally had a very rudimentary system that wasn’t intuitive. Brainvire Infotech Inc was tasked with laying it out correctly to make it easier to navigate, enabling filtering by phone models and colors.
What is the team composition?
We worked with an analyst, a main developer, another developer, and a customer support representative from Brainvire Infotech Inc.
How did you come to work with Brainvire Infotech Inc?
I found them through a previous company I worked for. Our ERP provider recommended Brainvire Infotech Inc to customize the system. That project didn’t work out because the company I was working for didn’t select them, but I always had Brainvire Infotech Inc on the back of my mind because of their professionalism and astuteness.
When this opportunity came about, I reached out to my previous contact from Brainvire Infotech Inc, whom I had kept as a reference, and they directed me toward another point of contact. We had a meeting to let them know our requirements, and Brainvire Infotech Inc came back with a quote and agreement that indicated who would be responsible for what. They offered good value and displayed professionalism again, so we selected them for this project.
How much have you invested with them?
We spent around $2,400. After we signed the agreement, we paid a 50% deposit.
What is the status of this engagement?
We worked together from August–October 2023.
What evidence can you share that demonstrates the impact of the engagement?
We had a 3% increase in our conversion rate. Moreover, our customers found it easier to navigate our website. Although our uptick in traffic was due to an advertising campaign, once users were on the website, their time on the page increased, and they added more items to their carts. Overall, Brainvire Infotech Inc did a very good job with their deliverables and completed everything we requested.
When we started this project, we wanted to increase sales on our website by increasing conversion and reducing the friction points for our online customers with better UX, interfaces, and images; Brainvire Infotech Inc achieved those goals. The whole team did a really good job — everyone fired on all cylinders and was very helpful.
How did Brainvire Infotech Inco perform from a project management standpoint?
Brainvire Infotech Inc met our milestones on time and within our requested budget. Moreover, our discovery phase went really smoothly. Their agreement form clearly laid out what they would be responsible for and what we had to do on our side. Often, we find companies that aren’t professional, saying they’ll do something verbally without putting it in writing, while Brainvire Infotech Inc documented everything.
Midway through the project, we had to have a timeline extension because we needed to alter the scope due to unforeseen issues on our side. We pivoted and agreed on another deadline, which Brainvire Infotech Inc met. The team communicated well on any issues and let us know their progress throughout the process. They used GitHub to track their progress.
What did you find most impressive about them?
Brainvire Infotech Inc's biggest strength was their ability to deliver on our needs. We had many different requests, and the team met all of them with a positive, can-do attitude. Their collaborative approach was also a highlight. Overall, this was one of my best experiences with a service provider.
Are there any areas they could improve?
I can’t think of anything they needed to improve.
Do you have any advice for potential customers?
Give Brainvire Infotech Inc well laid-out requests, a list of deliverables, and a clear timeline. Think of everything that should be executed to fulfill your needs, including, at minimum, your expectations and timelines.
"They seamlessly adapted to each project under any circumstance."
Brainvire Infotech Inc develops iOS apps for a project management consultancy using Swift. The team has integrated new technologies, implemented designs and user flows, done QA, and offered dedicated resources.
"They seamlessly adapted to each project under any circumstance."
The client is happy with Brainvire Infotech Inc's work and their adaptability when scaling and adjusting to each new project. The team delivers items on time, manages the project seamlessly using Azure DevOps, and demonstrates flexibility in using communication tools. Their efficiency stands out.
The client submitted this review online.
Please describe your company and position.
I am the Project Director of a consulting company
Describe what your company does in a single sentence.
We take online project management to the next level
What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?
How did you find Brainvire Infotech Inc?
Why did you select Brainvire Infotech Inc over others?
How many teammates from Brainvire Infotech Inc were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They handled the following while working for us:
What were the measurable outcomes from the project that demonstrate progress or success?
All the deliverables were on time based on the estimations and project plan. Other information regarding the project is confidential.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
By using Azure, Brainvire Infotech Inc. managed the app development seamlessly and were able to establish consistent communication with us. They were also very flexible using our communication tools while providing new tools at the same time.
What was your primary form of communication with Brainvire Infotech Inc?
What did you find most impressive or unique about this company?
We were most impressed by the speed of their adjustment and scalability. They seamlessly adapted to each project under any circumstance.
Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?
Nothing major to improve on, great job!
"Their partnership-building philosophy flows down to the entire team, which makes us feel like we matter."
Brainvire Infotech Inc updates and maintains a multi-channel e-commerce company's Magento website. They work on the site's frontend and backend and handle Google Ads and marketing performance.
"Their partnership-building philosophy flows down to the entire team, which makes us feel like we matter."
Thanks to Brainvire Infotech Inc.’s efforts, the client has seen significant improvements in the website, ROI, and conversions. The team is highly responsive, well-organized, and communicative. They're quick to fulfill any special requests, which has created a solid and trusted relationship.
The client submitted this review online.
Please describe your company and position.
I am the Vice President of an ecommerce company
Describe what your company does in a single sentence.
We are a multi-channel ecommerce business selling computer accessories.
What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?
How did you find Brainvire Infotech Inc?
Referral
Why did you select Brainvire Infotech Inc over others?
How many teammates from Brainvire Infotech Inc were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The web development side is responsible for updating and maintaining the overall health and performance our our Magento site. This includes but is not limited to:
Our work with Brainvire is ongoing and the list of deliverables is long. Below is a list of some of the larger deliverables:
Deliverables include but are not limited to:
What were the measurable outcomes from the project that demonstrate progress or success?
For web development; We saw significant stability improvements after server migration while reducing hardware requirements and overall hosting costs. When pushing the 2.4.6 magento update from 2.4.3 to live we saw a near seamless transition which is a significant improvement from our last 2 developers prior to Brainvire. Everything was performing as expected with only 1 or 2 minor fixes needed.
For the most part every task we have assigned Brainvire's magento development team with has been completed as expected, on time, and within budget with little to no rework. For PPC; ROI on ad spend improved significantly from the campaign restructuring within weeks. Conversion increased by 100% while reducing conversion cost by 30%.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Both project managers for web development and PPC are extremely responsive and willing to fulfill any special requests we ask of them. For the most part all projects are finished on time unless unforeseen circumstances complicate the task.
What was your primary form of communication with Brainvire Infotech Inc?
What did you find most impressive or unique about this company?
The CEO is very friendly and strives to build solid relationships with his clients. We are not a large client but he still takes the time to meet in person when he is in town. Their partnership-building philosophy flows down to the entire team, which makes us feel like we matter.
Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?
The only area we feel Brainvire needs some improvement on is in SEO. We have spent years doing our own SEO and often find we are capable of producing better content than they are. That said, we operate in a very niche industry and are experts in our field. It would take someone on Brainvire's team to really take the time to learn about the products we sell before their content would be as good as our is internally.
"They were very accommodating and easy to work with throughout the process."
Brainvire Infotech Inc has provided development resources for a mobile development company. The team has helped with strategy, architecture, and delivery of a mobile platform, web admin portal, and AWS backend.
"They were very accommodating and easy to work with throughout the process."
Brainvire Infotech Inc has delivered the mobile platform on time and within budget. The team is personable and responsive to the client's needs. Moreover, they're efficient and well-integrated into the client's internal team. Brainvire Infotech Inc has demonstrated outstanding performance.
The client submitted this review online.
Please describe your company and position.
I am the CIO of Axis Interactive
Describe what your company does in a single sentence.
We build Mobile Software Platforms.
What specific goals or objectives did you hire Brainvire Infotech Inc to accomplish?
How did you find Brainvire Infotech Inc?
Referral
Why did you select Brainvire Infotech Inc over others?
How many teammates from Brainvire Infotech Inc were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We needed a development company to partner with us to get a concept from green field to market in a short period of time to leverage a gap in the marketplace. Brainvire assisted with the overall Mobile Strategy, the Mobile Architecture, and the Delivery of the Mobile Platform. The platform consisted of an IOS and Android Mobile App, Web Admin Portal, and a full stack AWS Cloud backend.
What were the measurable outcomes from the project that demonstrate progress or success?
The delivery of the mobile platform on time, with quality, and on budget. They were very accommodating and easy to work with throughout the process.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very responsive to any issues or concerns we had. They moved quickly to address and correct any concerns. They were an active part of our team and essentially an extension of our company.
What was your primary form of communication with Brainvire Infotech Inc?
What did you find most impressive or unique about this company?
I've worked with a large number of off-shore companies in the past 27 years. Brainvire is the best off-shore company I have ever worked with in the past. They really do have their act together, and they perform better than many of the on-shore teams I have partnered with as well.
Are there any areas for improvement or something Brainvire Infotech Inc could have done differently?
The biggest challenge with BV or any off-shore company to the US is the time difference and how we deal with it. Our only challenges were related to the 9.5 hour difference in time and getting support later in the day US time. This was not a major problem, and if we felt it was I believe BV would do their best to accommodate our needs by shifting work schedules.
The client is satisfied with Brainvire Infotech Inc's work. Brainvire Infotech Inc's team meets deadlines and communicates well using email, Slack, and Microsoft Teams. The client also praises the team's sense of adaptability to solve issues.